We handle your personal data with care. This privacy policy sets out how MINGO uses and protects any information that you give to MINGO when you use this website. MINGO is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Please read this statement carefully to understand how MINGO may collect, use and share your personal information. The terms 'we', 'us' or 'MINGO' are always intended to refer to MINGO. This policy is effective as of May 25, 2018.


With your consent, we collect the following data when you fill out a web form, place an order, register for a newsletter or when you participate in other promotional activities:

  • your name
  • information about the MINGO products you own
  • your contact details, including your email address
  • demographic data such as zip code, preferences and interests
  • other data relevant to customer surveys and/or offers


We require this information to understand your needs and provide you with a better service, and in particular for the following purposes

  1. to provide, operate, support and improve the MINGO products. This is to ensure that our customers have the best possible experience with their MINGO products.
  2. to respond to customer inquiries, repairs and to provide other customer service and support services. This processing is necessary for the execution of the agreement we have with you, as well as to serve our legitimate interests.
  3. to develop aggregated analytics and business intelligence that enable us to operate, protect, make informed decisions and report on the performance of our business.
  4. to deliver and personalize our communications with you.


MINGO is committed to protecting the security of your personal data. We use a range of technical and organizational security measures, including encryption and authentication tools, to maintain the security of your personal data and to help prevent data about you from being lost, stolen, misused and unauthorized accessed, disclosed, altered or destroyed. If you feel that your personal data is not properly secured and/or if there are indications of loss, theft, misuse and unauthorized access, disclosure, modification and/or destruction, please send an email to:


A cookie is a small file that asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. By collecting and remembering information about your preferences, the web application can tailor its activities to your needs and preferences. We use traffic log cookies to track which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this data for statistical analysis and then the data is deleted from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the information you choose to share with us. You can choose to accept or refuse cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website. For more information, please see our COOKIE POLICY below.


MINGO does not store your personal data for longer than is necessary to achieve the purposes in this privacy statement or to comply with relevant laws and regulations. With regard to purposes a to b, we use the following retention periods:


Retention period

a. Financial administration

As long as necessary for this purpose

b. CRM

As long as necessary for this purpose

c. Billing

As long as necessary for this purpose

d. Marketing

As long as necessary for this purpose


MINGO may share your personal data with parties affiliated with MINGO. This is for marketing, financial or other important reasons.


We will not sell, distribute or rent your personal data to third parties. If you have provided personal data via and would like to access it, please send us an email at: n We will process your request via this email and delete the data from our administration.


As a data subject, you have a number of legal rights under the GDPR:

  • Based on the right of access, you can submit a request to gain access to the personal data concerning you. We will always comply with your request, unless there are circumstances in which we are entitled to refuse your request for access to copies of personal data, for example on the basis of legal professional secrecy;
  • The right to rectification or correction of your personal data if the data is incorrect or incomplete;
  • the right to erase personal data relating to you. There may be occasions where we need to retain your data to comply with our legal and regulatory obligations;
  • The right to object to or request restriction of processing. Again, there may be circumstances in which we are legally entitled to refuse your request;
  • Based on the right to data portability, you have the right to receive your personal data in a structured, commonly used and machine-readable format and to have that data transferred to another controller;
  • The right to object to profiling;
  • The right to lodge a complaint with a supervisory authority (see Submitting a complaint below);
  • The right to withdraw your consent. Again, there may be circumstances where we are entitled to continue to process your data, in particular where the processing is necessary for us to comply with our legal and regulatory obligations.


If you have any questions about this, please contact us:
Email address:

Vijverhofstraat 88
3032 SN, Rotterdam


If you have any complaints about the way we handle your personal data, you can contact us by sending an email to We will be happy to help you find a solution. If this is not possible, you always have the right to file a complaint with the supervisory authority. The supervisory authority is called Dutch Data Protection Authority . On you can read how you can file a complaint.


This cookie policy explains when and why cookies can be sent to visitors to the MINGO site. Cookies are pieces of text information that a website transfers to an individual's hard drive or other website browser for record keeping purposes. Cookies allow the site to remember important information that makes your use of the site easier. A cookie typically contains the name of the domain from which the cookie originated, the "lifetime" of the cookie, and a randomly generated unique number or other value. Certain cookies are used on the site whether you are logged into your account or not.


Like most websites, we use cookies for various purposes to improve your online experience, for analytics and for marketing. See below which types of cookies we use on our website:

Category cookies Applicable cookies
Necessary cookies
These cookies are essential for you to browse our website and use its features. Without these cookies, services such as shopping carts cannot be provided.
Functional cookies
These cookies allow our websites to remember choices you make while you browse and personalize your experience.
Performance cookies
These cookies collect information about how you use our websites. This data can be used to optimize our website and facilitate your navigation.
Third-party cookies
Third-party cookies are cookies that are placed by websites and/or parties other than MINGO. These cookies may be used on our website to improve our products or services or to help us provide more relevant advertisements. These cookies are subject to the respective privacy policies of these external services.
We use these cookies to help us understand and improve our services.
For example, we may use these cookies to learn more about which features are most popular with our users and where we may need to make improvements.
To advertise
We and our advertising partners use these cookies to deliver advertisements, to make them more relevant and meaningful to visitors to our website and to track the effectiveness of our advertising campaigns, both on our services and on other websites.

The following cookie table contains a selection of the cookies used on MINGO. Although we may update this list periodically, please note that the names of cookies, pixels and other technologies are subject to change.


Cookie name


Expiration date

Opt out



Used by Google Analytics to track user activity across different browsing sessions

2 years

Google Analytics opt-out



Used by Google Analytics to record which item on the previous page the user interacted with to get to the current page


Google Analytics opt-out



Used by Google Analytics to store information about the number of visits, the first visit and the most recent visit

2 years

Google Analytics opt-out



Used by Google Analytics to record the timestamp of when the user enters the site

1 month

Google Analytics opt-out



Used by Google Analytics to track when users leave the site

1 year

Google Analytics opt-out



Used by Google Analytics to track where a visitor comes from

1 year

Google Analytics opt-out


Use the options in your web browser if you do not want to receive cookies or if you want to set your browser to notify you when you receive a cookie. You can easily delete and manage all cookies installed in your browser's cookie folder by following the instructions provided by your specific browser manufacturer.


In addition to cookies, we sometimes also use small graphics called "pixels". We use pixels in our email messages to you (if you have chosen to receive such messages) to help us understand whether our email messages have been viewed. We also use third-party pixels (such as those from Google, Facebook and other ad networks) to help us deliver ads that are relevant to your interests.