MINGO works with PostNL for the distribution of your parcel. Orders placed before 14:00 CEST on a business day, will be shipped the same day. You will receive a Track and Trace code as soon as your order has left our warehouse with which you can follow your parcel every step of its way.

The costs for shipping the items you have chosen are free of charge for orders within the Netherlands above € 75,00 and EU above € 100,00. Orders that are placed outside the EU will be shipped free of charge above € 150,00. 

Otherwise the shipping costs are € 3,95 for the Netherlands. 

Belgium & Germany: the costs for sending are € 6,95 per order. Orders above € 100,00 are send free of charge.

European Union: the costs for sending are € 9,95 per order. Orders above € 100,00 are send free of charge.

World (outside the EU): the costs for sending are € 24,95 per order. Orders above € 150,00 are send free of charge.

Please note: All orders to non EU-countries will be sold without VAT (21% NL VAT). Please be aware of paying import duties and / or taxes, which are levied once your package reaches your country. We are unable to advise you about the exact amount of duties and taxes your package will incur as these charges are imposed directly by your local customs. 

Delivery times

Your parcel will we shipped within two business days if you place your order before 19:00 CEST. For average delivery times outside of the Netherlands, please take a look at

In case articles are unanticipatedly out of stock and/or we are not able to ship your order within the stated time of sending, you will be informed as soon as possible.


If you are not completely happy with your order you return your order or a part of it within 14 days after receiving your order. 

How to return:

- Place the items in an envelop or box and add your original packing slip.
- Send the items to:

Goods Fulfilment Services
Knibbelweg 73 E4
2761JC Zevenhuizen
The Netherlands

After receiving your return the amount of the purchase of the returned items will be transferred to your bank account as soon as possible (within 14 days). If your complete order is returned, you will also receive (when applicable) the inital sendingcosts from us. The shippingcosts for the return are at your expense.

Please keep an hold on your track and trace code of your return shipment.

The article you want to return needs to have all the original labels and orginal packaging and will not be accepted if the article is no longer in its original state.

The package with your article needs to be in our warehouse within 14 days after you have received your order. Packages that are received after these 14 days will not be accepted.

For residents outside the EU: make sure you mark the box as ´return commercial sample´ and don’t forget to add the invoice you received from us, otherwise MINGO will be charged with customs duties, which we will then charge to you.